Telehealth vs. Communication Technology-Based Services (CTBS): Implications for Medicare Reimbursement
With the recent extension of the telehealth waivers (until September 30, 2025) to allow services to continue being reimbursed without stringent rural and facility-based requirements, one key distinction deserves attention: Communication Technology-Based Services (CTBS). The Centers for Medicare and Medicaid Services (CMS) separated CTBS from traditional telehealth in 2019 when they announced through their 2019 Physician Fee Schedule (PFS) reimbursement for remote services that do not fall under “Medicare telehealth services.” These services, although delivered in an electronic format, don’t qualify as telehealth (in Medicare’s eyes) and providers won’t find the majority of these CTBS codes on the list of services eligible for telehealth coverage in Medicare.