E-Visit Study Highlights Store-and-Forward Telehealth Policy Issues
A recent evaluation of e-visits published by JAMA Network, National Trends in Billing Secure Messages as E-Visits, highlights policy impacts on the often overlooked asynchronous telehealth modality. Within policy discussions much focus is often given to synchronous telehealth, which is live and real-time video conferencing or audio-only visits. However, asynchronous or, store-and-forward telehealth, such as secure messaging, offers additional opportunities and flexibilities for providers and patients, given that it does not occur in real-time.