Newsletter
Most Consumers Want to Keep Telehealth After the COVID-19 Pandemic
April 20, 2021
According to a new report, almost 88% of Americans want to continue using telehealth for non-urgent consultations after COVID-19 has passed. To assess consumer perspectives of telehealth, as well as how they may have shifted over the course of the pandemic, customer engagement company SYKES polled 2,000 Americans in March of 2021 and compared their responses with previous survey results on the subject from March of 2020.