CMS & ONC Release RFI on Strengthening the Health Technology Ecosystem – Comments due 6/16/25

On May 16, 2025, the Centers for Medicare & Medicaid Services (CMS) and the Office of the National Coordinator for Health Information Technology (ONC), issued a Request for Information (RFI) to solicit public input on shaping the future of digital health technology for Medicare beneficiaries. The RFI, titled Health Technology Ecosystem [CMS-0042-NC], seeks comments on how to improve access to and usability of digital health tools, reduce barriers to data interoperability, and align health IT infrastructure with the shift toward value-based care.



Private payer telehealth policies can be highly variable and complex. Coverage may differ not only by insurance company but also by the state in which the plan operates and the type of plan (e.g., fully insured commercial plans versus self-funded employer plans). Because of this variability and lack of transparency, tracking these policies in a standardized format has historically been challenging. However, in recent months, we have come across several detailed private payer telehealth reimbursement policies available online. Based on this publicly available information, we can now provide a high-level overview of the reimbursement policies of 4 private insurers—UnitedHealthcare (UHC), Aetna, Blue Cross Blue Shield of North Dakota (BCBSND), and Blue Cross Blue Shield of Illinois (BCBSIL).