Last updated 05/15/2024
Consent Requirements
No Reference Found
Last updated 05/15/2024
Definitions
“Telemedicine” means the delivery of clinical healthcare services by use of real time, two-way synchronous audio, video, telephone-audio-only communications or electronic media or other telecommunications technology including, but not limited to: online adaptive interviews, remote patient monitoring devices, audiovisual communications, including the application of secure video conferencing or store-and-forward technology to provide or support healthcare delivery, which facilitate the assessment, diagnosis, counseling and prescribing treatment, and care management of a patient’s health care while such patient is at an originating site and the healthcare provider is at a distant site, consistent with applicable federal laws and regulations. Telemedicine does not include an email message or facsimile transmission between the provider and patient, or an automated computer program used to diagnose and/or treat ocular or refractive conditions.
SOURCE: Rhode Island General Laws Sec. 27-81-3, (Accessed May 2024).
Last updated 05/15/2024
Email, Phone & Fax
“Telemedicine” means the delivery of clinical healthcare services by use of real time, two-way synchronous audio, video, telephone-audio-only communications or electronic media or other telecommunications technology including, but not limited to: online adaptive interviews, remote patient monitoring devices, audiovisual communications, including the application of secure video conferencing or store-and-forward technology to provide or support healthcare delivery, which facilitate the assessment, diagnosis, counseling and prescribing treatment, and care management of a patient’s health care while such patient is at an originating site and the healthcare provider is at a distant site, consistent with applicable federal laws and regulations. Telemedicine does not include an email message or facsimile transmission between the provider and patient, or an automated computer program used to diagnose and/or treat ocular or refractive conditions.
SOURCE: Rhode Island General Laws Sec. 27-81-3, (Accessed May 2024).
An encounter must include a face-to-face or telemedicine (telephone-only and tele video services) visit with a physician (including optometrists and psychiatrists), physician assistant, nurse practitioner (advanced practice registered nurses), clinical social worker, clinical psychologist, certified nurse midwife, clinical nurse specialist, licensed mental health counselor, licensed marriage and family therapist, dentist or registered dental hygienist.
SOURCE: RI Executive Office of Health and Human Services, Principles of Reimbursement for FQHCs, Aug. 2022, pg. 5-6, (Accessed May 2024).
The Medicaid Program does not pay for: …
- information provided over the telephone
SOURCE: RI Medicaid Provider Reference Manual – Vision, Jan. 2023, pg. 7, (Accessed May 2024).
Are telephone calls Medicaid billable? Providers would have to check their contracts with the managed care organizations to see if telehealth is covered.
SOURCE: RI Medicaid, Peer Based Recover Support Services, FAQs, (Accessed May 2024).
Concurrent Reviews: Concurrent reviews are performed for all individuals who have been admitted to an acute care facility for the treatment of mental illness or substance abuse.
Concurrent review will be conducted on-site or by telephone for in-state facilities and by telephone for out-of-state facilities.
SOURCE: RI Medicaid, Provider Manual, Inpatient Services, (Accessed May 2024).
Recover Navigation Program (RNP)
All providers delivering RNP services must: …
- Ensure the on-site presence of all necessary practitioners to implement RNP services including a Registered Nurse, Case Manager and Peer Recovery Specialist. An On-call physician must be available to the RNP provider for telephonic consultation as needed.
SOURCE: RI Medicaid, RNP Certification Standards, (Accessed May 2024).
Vision Services
The Medicaid Program does not pay for: …
- information provided over the telephone
SOURCE: RI Medicaid, Provider Reference Manual, Vision, pg. 7, 1/2023, & Vision Coverage Guidelines, (Accessed May 2024).
Last updated 05/15/2024
Live Video
POLICY
Each health insurer [includes Medicaid] that issues individual or group accident and sickness insurance policies for healthcare services and/or provides a healthcare plan for healthcare services shall provide coverage for the cost of such covered healthcare services provided through telemedicine services, as provided in this section.
SOURCE: Rhode Island General Laws Sec. 27-81-4. (Accessed May 2024).
ELIGIBLE SERVICES/SPECIALTIES
A health insurer [includes Medicaid] shall not exclude a healthcare service for coverage solely because the healthcare service is provided through telemedicine and is not provided through in-person consultation or contact, so long as such healthcare services are medically necessary and clinically appropriate to be provided through telemedicine services.
“Medically necessary” means medical, surgical, or other services required for the prevention, diagnosis, cure, or treatment of a health-related condition, including services necessary to prevent a decremental change in either medical or mental health status.
SOURCE: Rhode Island General Laws Sec. 27-81-3 & 27-81-4, (Accessed May 2024).
Rhode Island Medicaid’s fee schedule lists several telehealth service CPT codes for outpatient visits and limited emergency department inpatient telehealth consultations under procedure/professional services. Reimbursement is available for initial inpatient telehealth consultation and follow-up inpatient telehealth consultation. See their fee schedule look-up tool and telehealth specific codes, including G0406, G0407, G0408, G0425, G0426, G0427.
SOURCE: RI Department of Health. Medicaid Fee Schedule Look-Up [search ‘telehealth’ in description area]. (Accessed May 2024).
Community Health Worker Services
Health System Navigation and Resource Coordination Services that prevent disease, disability, and other health conditions or their progression; prolong life; and/or promote physical and mental health and efficiency.
The following are examples of health system navigation and resource coordination services:
- Helping a beneficiary with a telehealth appointment and/or educating a member on the use of telehealth technology.
Collateral Services: Service time billed must be for either direct contact with a beneficiary (in-person or through telehealth) or for collateral services on an individual basis. Collateral services are those delivered on behalf of an individual beneficiary but that are not delivered in that beneficiary’s presence/directly to the beneficiary.
SOURCE: RI Executive Office of Health and Human Services Medicaid Program, Community Health Workers Provider Manual, pg. 8 & 11 (Feb. 2024). (Accessed May 2024).
Teledentistry Policy
Teledentistry is not a specific service but a mode of accomplishing a particular service. Teledentistry may include communication from one dental provider to another. Providers are asked to bill nonpaying codes D9995 (Synchronous teledentistry) and D9996 (Asynchronous teledentistry) for documentation but should use applicable D codes. Frequency limitations for service codes apply. Dentists billing for exams completed by dentistry acknowledge they have received and reviewed essential information to make a diagnosis, comparable to what would be used in an in-person visit.
SOURCE: RI Executive Office of Health and Human Services Medicaid Program, Dental Manual, pg. 11. (Apr. 2024). (Accessed May 2024).
ELIGIBLE PROVIDERS
All medically necessary and clinically appropriate telemedicine services delivered by in-network primary care providers, registered dietitian nutritionists, and behavioral health providers shall be reimbursed at rates not lower than services delivered by the same provider through in-person methods.
SOURCE: Rhode Island General Laws Sec. 27-81-4, (Accessed May 2024).
An encounter must include a face-to-face or telemedicine (telephone-only and tele video services) visit with a physician (including optometrists and psychiatrists), physician assistant, nurse practitioner (advanced practice registered nurses), clinical social worker, clinical psychologist, certified nurse midwife, clinical nurse specialist, licensed mental health counselor, licensed marriage and family therapist, dentist or registered dental hygienist.
SOURCE: RI Executive Office of Health and Human Services, Principles of Reimbursement for FQHCs, Aug. 2022, pg. 5-6, (Accessed May 2024).
ELIGIBLE SITES
“Originating site” means a site at which a patient is located at the time healthcare services are provided to them by means of telemedicine, which can include a patient’s home where medically necessary and clinically appropriate.
SOURCE: Rhode Island General Laws Sec. 27-81-3, (Accessed May 2024).
New Place of Service Code
Due to recent changes made by Medicare, effective as of April 4, 2022 the Rhode Island Executive Office of Health & Human Services (EOHHS) is adding Place of Service Code 10 (Telehealth Provided in Patient’s Home) as a telehealth place of service for Fee-for-Service and Managed Care. Please submit telehealth claims with Place of Service Code 02 (Telehealth Provided Other than in Patient’s Home) or Place of Service Code 10 (Telehealth Provided in Patient’s Home) as applicable.
Fee-for-Service Providers should submit telehealth claims with the applicable Place of Service Code 10 for dates of service of April 4, 2022 forward.
SOURCE: Rhode Island Medicaid Program, Provider Update, Mar. 2023 . (Accessed May 2024).
GEOGRAPHIC LIMITS
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TRANSMISSION FEE
No Reference Found
Last updated 05/15/2024
Miscellaneous
Except for requiring compliance with applicable state and federal laws, regulations and/or guidance, no health insurer [includes Medicaid] shall impose any specific requirements as to the technologies used to deliver medically necessary and clinically appropriate telemedicine services.
SOURCE: Rhode Island General Laws Sec. 27-81-4 (Accessed May 2024).
Each health insurer shall collect and provide to the office of the health insurance commissioner (OHIC), in a form and frequency acceptable to OHIC, information and data reflecting its telemedicine policies, practices, and experience. OHIC shall provide this information and data to the general assembly on or before January 1, 2022, and on or before each January 1 thereafter.
SOURCE: Rhode Island General Laws Sec. 27-81-7 (Accessed May 2024).
Last updated 05/15/2024
Out of State Providers
No Reference Found
Last updated 05/15/2024
Overview
The Rhode Island Medical Assistance Program reimburses for some specific codes via live-video. A newly passed law requires Medicaid provide coverage of telemedicine, which includes live video, store-and-forward and remote patient monitoring. CCHP has only located policy indicating RI Medicaid is reimbursing store-and-forward through teledentistry.
An encounter for FQHCS includes a telemedicine visit (telephone-only and tele video services).
Last updated 05/15/2024
Remote Patient Monitoring
POLICY
“Telemedicine” means the delivery of clinical healthcare services by use of real time, two-way synchronous audio, video, telephone-audio-only communications or electronic media or other telecommunications technology including, but not limited to: online adaptive interviews, remote patient monitoring devices, audiovisual communications, including the application of secure video conferencing or store-and-forward technology to provide or support healthcare delivery, which facilitate the assessment, diagnosis, counseling and prescribing treatment, and care management of a patient’s health care while such patient is at an originating site and the healthcare provider is at a distant site, consistent with applicable federal laws and regulations. Telemedicine does not include an email message or facsimile transmission between the provider and patient, or an automated computer program used to diagnose and/or treat ocular or refractive conditions.
SOURCE: Rhode Island General Laws Sec. 27-81-3, (Accessed May 2024).
CONDITIONS
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PROVIDER LIMITATIONS
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OTHER RESTRICTIONS
No Reference Found
Last updated 05/15/2024
Store and Forward
POLICY
“Telemedicine” means the delivery of clinical healthcare services by use of real time, two-way synchronous audio, video, telephone-audio-only communications or electronic media or other telecommunications technology including, but not limited to: online adaptive interviews, remote patient monitoring devices, audiovisual communications, including the application of secure video conferencing or store-and-forward technology to provide or support healthcare delivery, which facilitate the assessment, diagnosis, counseling and prescribing treatment, and care management of a patient’s health care while such patient is at an originating site and the healthcare provider is at a distant site, consistent with applicable federal laws and regulations. Telemedicine does not include an email message or facsimile transmission between the provider and patient, or an automated computer program used to diagnose and/or treat ocular or refractive conditions.
SOURCE: Rhode Island General Laws Sec. 27-81-3, (Accessed May 2024).
Teledentistry Policy
Teledentistry is not a specific service but a mode of accomplishing a particular service. Teledentistry may include communication from one dental provider to another. Providers are asked to bill nonpaying codes D9995 (Synchronous teledentistry) and D9996 (Asynchronous teledentistry) for documentation but should use applicable D codes. Frequency limitations for service codes apply. Dentists billing for exams completed by dentistry acknowledge they have received and reviewed essential information to make a diagnosis, comparable to what would be used in an in-person visit.
SOURCE: RI Executive Office of Health and Human Services Medicaid Program, Dental Manual, pg. 11. (Apr. 2024). (Accessed May 2024).
ELIGIBLE SERVICES/SPECIALTIES
No Reference Found
GEOGRAPHIC LIMITS
No Reference Found
TRANSMISSION FEE
No Reference Found